System Status Alert

System Status: Rochelle, IL is down. Updates to follow.

Planned System Outage: None at this time.

Frequently Asked Questions

1. Why do you have ads and timeouts on your cameras?

The ads and timeouts are used to allow us to offer the Cresson and Chesterton cameras to the public. Without these measures, Railstream would be unable to provide the free cameras and to maintain the site. If you would like to gain access to additional cameras and view commercial-free, we do offer Basic and Premium memberships. If you have any questions regarding membership, please do not hesitate to contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

 

2. I am trying to view your cameras on a mobile device, but am having no success. What's wrong?

Mobile device (devices such as Android tablets and iPads) compatibility is available for Basic and Premium members only. 

 

3. I just logged out and am having trouble logging back on. What's the problem?

This issue usually occurs when users "X" out of the Railstream system without using the "Member Logout" button. Using the "X" at the top of your screen to close down Railstream will prevent users from logging back in for up to 5 minutes. This is due to our website's security system. After the 5 minute reset period, you should be able to log back in as usual. Keeping this reset period in mind, it is best to use the "Member Logout" button when you are finished watching the cameras.

 

4. I am unable to log onto the site with my laptop and PC at the same time. What's the problem?

Due to our website's security settings, users will not be able to log into more than one machine at the same time. We do offer dual view and quad view (Basic and Premium members only) so that users can enjoy railfanning two or more sites simultaneously.

 

5. I can see the live cameras, but am unable to hear the sound. What's wrong?

This problem usually arises for one of two reasons. One, your computer volume is muted or turned all of the way down. Two, the mute button on the camera screen has been switched to mute. If you have checked both of these items, and still have no sound, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it..

 

6. What is the "up time" for your railcams?

We do our best to keep our railcams up and running, but occasionally, Mother Nature and Internet Service Providers (ISPs) have other plans. That being said, we are proud to say that our network has over a 97% up time. If you ever experience a camera outage, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it.

 

7. I purchased a Basic membership by mistake. How can I upgrade to Premium?

The Premium membership is definitely our best value. To upgrade, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it.. Once we receive your email, we will issue a PayPal invoice for the price difference.

 

8. I would like to post some of the great action from your site on another site. Am I able to do this?

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and video streams, is the property of RailStream, LLC. The compilation of all content on this site is the exclusive property of the RailStream, LLC and protected by U.S. and international copyright laws. All software used on this site is the property of RailStream, LLC or its software suppliers and protected by United States and international copyright laws.

Any rebroadcast, retransmission, of the RailStream system and its events, without the expressed written consent of RailStream, LLC., is prohibited.

 

9. I have an idea for a new railcam. How can I suggest a new location?

We're always looking for new locations! Feel free to email us at This email address is being protected from spambots. You need JavaScript enabled to view it.with your ideas. Please include information such as train activity, business contact, and photos.

 

10. I've noticed that at times that the live cameras may buffer. What's going on?

Cameras may buffer for a few reasons: internet connection, processor speed, length of time you've been watching.

Members may see a change in the streams during peak Internet times in their local area. This is true in all web-based services (i.e. Netflix). The best thing to do is to check your internet connection speed (http://www.speedtest.net/). If your connection is at least 6 Mbps and you're still experiencing issues, please feel free to email us at This email address is being protected from spambots. You need JavaScript enabled to view it.

In regards to processor speed, a dual core processor or newer is recommended. Users with a slower computer may have difficulty watching the cameras in dual or quad view.

 

11. Is there a way you can wipe the rain or snow off the railcams?

Unfortunately, no. While we wish that the cameras had built-in wipers, the truth is that our cameras reside outside and must brave the elements. This means that at times, the cameras may be covered with snow or raindrops. Hopefully, Mother Nature will act fast so that we don't miss too many trains.

 

12. What is your mailing address?

Railstream, LLC

P.O. Box 211

Trenton, MI 48183

Business Hours

Monday-Friday: 5pm to 8pm Est. 
Weekend: Closed

Our Mailing Address


  • RailStream, LLC.
    PO Box 211
    Trenton, MI 48183

Client Support

Contact Us


E-mail : contactus@railstream.biz
Phone : 734-273-9464